Comms previews

Built from commit e4af881.

ProductComm idNameEvent trigger / descriptionRecipientFormatFromMerge fieldsStatusPreviews
au_cardsactivate_cardActivate cardImported from the SendGrid dynamic template 'Activate card' (au_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscs_01_forgot_passwordCS.01 Forgot PasswordCustomer successfully resets their password via the Forgot Password flow.CustomerEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscs_21_change_passwordCS.21 Change passwordCustomer successfully changes their password while authenticated in-session.CustomerEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscs_37_customer_payment_methodCS.37 Customer - Payment methodCustomer deletes a payment methodCustomerEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscs_40_trigger_otp_when_customer_clicks_forgot_passwordCS.40 Trigger OTP when customer clicks Forgot PasswordImported from the SendGrid dynamic template 'CS.40 Trigger OTP when customer clicks Forgot Password' (au_cards).Email{{customer_name}}, {{code}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscs_41_trigger_otp_when_customer_clicks_forgot_passwordCS.41 Trigger OTP when customer clicks Forgot PasswordImported from the SendGrid dynamic template 'CS.41 Trigger OTP when customer clicks Forgot Password' (au_cards).Email{{customer_name}}, {{code}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscustomer_account_create_account_complete_the_setupCustomer - Account - create account - complete the setupImported from the SendGrid dynamic template 'Customer - Account - create account - complete the setup' (au_cards).Email{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscustomer_account_first_time_login_emailCustomer - Account - First time login emailEmail is sent to customer in the background with the link to navigate them to choosing their password to complete their account creation.CustomerEmail{{customer_name}}, {{a_link}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscustomer_adds_a_new_payment_method_payment_methodCustomer adds a new payment method - Payment MethodCustomer successfully adds a new payment method to their account; email confirms the payment method has been addedCustomerEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscustomer_application_outcome_referred_to_approved_via_the_rabbitmqCustomer - Application Outcome - Referred to Approved via the RabbitMQEmail sent when there has been an update via RabbitMQ (Application referred needs CRO to review, action will depend on reason for referal, can approve application in capture express, sends our system a message saying approved externally, we gain this through RabbitHQ) from CaptureXpress/CAMS/Inteflow and then outcome has been updated from Referred to ApprovedCustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscustomer_application_outcome_referred_to_withdrawn_via_the_rabbitmqCustomer - Application Outcome - Referred to Withdrawn via the RabbitMQEmail sent when there has been an update via RabbitMQ from CaptureXpress/CAMS/Inteflow and then outcome has been updated from Referred to Withdrawn.CustomerEmail{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscustomer_card_closure_customer_successfully_submitted_card_closure_requestCustomer - Card Closure - Customer successfully submitted card closure requestImported from the SendGrid dynamic template 'Customer - Card Closure - Customer successfully submitted card closure request' (au_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscustomer_conditional_approval_pre_approval_customer_led_versionCustomer - Conditional Approval - Pre Approval - Customer-led versionEmail sent after a final credit decision has been run - Send copy of declared financial income and expenses & product T&C'sCustomerEmail{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscustomer_customer_profileCustomer - Customer ProfileCustomer successfully updates one or more profile details (email, mobile, residential or mailing address); email confirms profile has been updated.CustomerEmailadmin@shophumm.com{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardscustomer_product_initiation_origination_card_lifecycle_physical_card_is_createdCustomer - Product Initiation - Origination - Card Lifecycle - Physical Card is createdImported from the SendGrid dynamic template 'Customer - Product Initiation - Origination - Card Lifecycle - Physical Card is created' (au_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsdecrease_limit_success_messageDecrease Limit - Success messageImported from the SendGrid dynamic template 'Decrease Limit - Success message' (au_cards).Email{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsdirect_debit_deletion_paymentsDirect Debit - Deletion - PaymentsCustomer has successfully deleted a direct debitCustomerEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsdirect_debit_setup_paymentsDirect Debit - Setup - PaymentsCustomer has successfully set up a direct debitCustomerEmailadmin@shophumm.com{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsloyaltyLoyaltyLoyalty reward posted onto accountCustomerEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsmake_a_payment_payment_failed_payments_customer_s_payment_attempt_has_failedMake a Payment - Payment Failed - Payments - Customer's payment attempt has failedImported from the SendGrid dynamic template 'Make a Payment - Payment Failed - Payments - Customer's payment attempt has failed' (au_cards).Email{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsmake_a_payment_payment_success_paymentsMake a Payment - Payment Success - PaymentsImported from the SendGrid dynamic template 'Make a Payment - Payment Success - Payments' (au_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsms_01a_confirmation_of_new_password_first_time_loginMS 01a Confirmation of new password.- First Time LoginNew customer sets their password for the first time during initialCustomerEmailadmin@shophumm.com{{greeting}}, {{seller_name}}, {{details}}, {{password}}, {{sign_in_url}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsms_01b_merchant_user_clicks_forgot_passwordMS.01b - Merchant user clicks “forgot password”Imported from the SendGrid dynamic template 'MS.01b - Merchant user clicks “forgot password”' (au_cards).Email{{customer_name}}, {{code}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsms_01c_new_merchant_user_changes_password_via_portalMS.01c - New Merchant User - changes password via portalImported from the SendGrid dynamic template 'MS.01c - New Merchant User - changes password via portal' (au_cards).Email{{customer_name}}, {{code}}, {{greeting}}, {{seller_name}}, {{details}}, {{password}}, {{alink}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsms_02_customer_make_a_purchase_pre_sale_confirmation_voucher_make_a_purchase_pdfMS.02 - Customer - Make a purchase - pre-sale confirmation - Voucher/Make a purchase - PDFImported from the SendGrid dynamic template 'MS.02 - Customer - Make a purchase - pre-sale confirmation - Voucher/Make a purchase - PDF' (au_cards).Email{{customer_name}}, {{code}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsms_customer_make_a_purchase_confirmation_voucher_make_a_purchaseMS - Customer - Make a purchase - confirmation - Voucher/Make a purchaseImported from the SendGrid dynamic template 'MS - Customer - Make a purchase - confirmation - Voucher/Make a purchase' (au_cards).Email{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsms_customer_make_a_purchase_pre_sale_confirmation_voucher_make_a_purchaseMS - Customer - Make a purchase - pre-sale confirmation - Voucher/Make a purchaseImported from the SendGrid dynamic template 'MS - Customer - Make a purchase - pre-sale confirmation - Voucher/Make a purchase' (au_cards).Email{{customer_name}}, {{code}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsms_merchant_payout_advice_selecting_view_against_a_merchant_payout_on_the_payout_summary_itemMS - Merchant Payout Advice - Selecting View against a Merchant Payout on the Payout summary itemImported from the SendGrid dynamic template 'MS - Merchant Payout Advice - Selecting View against a Merchant Payout on the Payout summary item' (au_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsms_merchant_resume_a_purchase_view_modify_cancelMS - Merchant - Resume a Purchase - View/Modify/CancelImported from the SendGrid dynamic template 'MS - Merchant - Resume a Purchase - View/Modify/Cancel' (au_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsms_merchant_successful_update_of_merchant_profile_details_voucher_make_a_purchaseMS - Merchant - Successful update of Merchant profile details - Voucher/Make a purchaseImported from the SendGrid dynamic template 'MS - Merchant - Successful update of Merchant profile details - Voucher/Make a purchase' (au_cards).Email{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsnew_device_login_manage_devices_customer_logs_in_from_a_new_or_unrecognised_deviceNew Device Login - Manage Devices - Customer logs in from a new or unrecognised deviceCustomer successfully logs in from a new or unrecognised deviceCustomerEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsnotify_of_travel_travel_plan_updated_manage_cardNotify of Travel - Travel plan updated - Manage cardCustomer has successfully updated their travel planCustomerEmailadmin@shophumm.com{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_05_01_customer_application_outcome_referralOC.05.01 Customer - Application Outcome - ReferralEmail sent to the customer when their application has been referred for further review.CustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_05_03_merchant_application_outcome_referralOC.05.03 Merchant - Application Outcome - ReferralEmail sent to the merchant as part of a Merchant led or initiated journey to inform them that the application has been referred.MerchantEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_06_01_customer_application_outcome_declineOC.06.01 Customer - Application Outcome - DeclineEmail sent to the customer as part of a customer led or initiated journey to inform them that the application has been declined.CustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_06_02_customer_application_outcome_decline_cfOC.06.02 Customer - Application Outcome - Decline CFEmail sent to the customer when the customer’s application has been declined and the reason for decline is related to their credit fileCustomerEmail{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_06_03_merchant_application_outcome_declineOC.06.03 Merchant - Application Outcome - DeclineThis email should be the same, the merchant shouldn’t need to know the decline was due to credit file. They should get a general decline email.MerchantEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_06_04_merchant_application_outcome_decline_cfOC.06.04 Merchant - Application Outcome - Decline CFEmail sent to the merchant, if associated with an application, when the customer’s application has been declined and the reason for decline is related to their credit fileMerchantEmail{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_07_01_customer_conditional_approval_pre_approval_merchant_led_versionOC.07.01 Customer - Conditional Approval - Pre Approval - Merchant-led versionEmail sent after a final credit decision has been run - Send copy of declared financial income and expenses & product T&C'sCustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_09_01_customer_application_outcome_approved_and_acceptedOC.09.01 Customer - Application Outcome - Approved and AcceptedEmail sent to the customer after application has been approved and customer has agreed to the product T&C’s/contract. Contains product & contract information. Post acceptanceCustomerEmail{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_09_01_merchant_application_outcome_application_approved_and_acceptedOC.09.01 Merchant - Application Outcome - Application Approved and acceptedEmail sent to the merchant after application has been approved and customer has agreed to the product T&C’s/contractMerchantEmail{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsoc_15_customer_account_origination_full_credit_check_quick_decline_quick_declineOC.15 Customer - Account - Origination - Full Credit Check & Quick Decline- Quick DeclineCustomer is declined after the quickDecision call to Inteflow.CustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardspreferences_updated_notification_and_preferencesPreferences - updated - Notification and PreferencesCustomer has successfully updated their preferencesCustomerEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsremove_device_manage_devices_customer_primary_cardholderRemove Device - Manage Devices - Customer - Primary CardholderCustomer has successfully removed a registered deviceCustomerEmailadmin@shophumm.com{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsreport_issue_request_replacement_card_additional_manage_cardReport issue - request replacement card (Additional) - Manage cardImported from the SendGrid dynamic template 'Report issue - request replacement card (Additional) - Manage card' (au_cards).Email{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsreport_issue_request_replacement_card_primary_manage_cardReport issue - request replacement card (Primary) - Manage cardImported from the SendGrid dynamic template 'Report issue - request replacement card (Primary) - Manage card' (au_cards).Email{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsresume_a_purchase_view_modify_chanceResume a Purchase - View/Modify/ChanceImported from the SendGrid dynamic template 'Resume a Purchase - View/Modify/Chance' (au_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsresume_applicationResume ApplicationImported from the SendGrid dynamic template 'Resume Application' (au_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsservice_request_on_request_resolutionService Request - On request resolutionImported from the SendGrid dynamic template 'Service Request - On request resolution' (au_cards).Email{{customer_name}}validEmail
au_cardsservice_request_on_request_submissionService Request - On request submissionImported from the SendGrid dynamic template 'Service Request - On request submission' (au_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsset_reset_pinSet/Reset PINImported from the SendGrid dynamic template 'Set/Reset PIN' (au_cards).Email{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsspend_controls_daily_atm_limit_has_been_updatedSpend Controls - Daily ATM limit has been updatedCustomer updates their daily ATM withdrawal limit via card spend controls; email trigger to confirm that card controls have been updatedCustomerEmailadmin@shophumm.com{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardsspend_controls_transaction_type_has_been_enabledSpend Controls - Transaction type has been enabledCustomer enables a transaction type via card spend controls; email trigger to confirm that card controls have been updatedCustomerEmailadmin@shophumm.com{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
au_cardstest_emailTest emailTest email used to prove the template deployment pipeline. Not sent to customers.Email{{first_name}}validEmail
au_cardstest_smsTest SMSTest SMS used to prove the template deployment pipeline. Not sent to customers.SMS{{first_name}}validSMS
nz_cardsactivate_cardActivate cardImported from the SendGrid dynamic template 'Activate card' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardschange_passwordChange passwordCustomer successfully changes their password while authenticated in-session.CustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsconfirmation_of_new_password_first_time_loginConfirmation of new password.- First Time LoginNew customer sets their password for the first time during initialCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscs_40_trigger_otp_when_customer_clicks_forgot_passwordCS.40 Trigger OTP when customer clicks Forgot PasswordImported from the SendGrid dynamic template 'CS.40 Trigger OTP when customer clicks Forgot Password' (nz_cards).Email{{customer_name}}, {{code}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscs_41_otp_customer_updates_their_email_address_and_mobile_numberCS.41 OTP - Customer updates their email address and mobile numberImported from the SendGrid dynamic template 'CS.41 OTP - Customer updates their email address and mobile number' (nz_cards).Email{{customer_name}}, {{code}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_account_create_account_complete_the_setupCustomer - Account - create account - complete the setupImported from the SendGrid dynamic template 'Customer - Account - create account - complete the setup' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_account_first_time_login_emailCustomer - Account - First time login emailEmail is sent to customer in the background with the link to navigate them to choosing their password to complete their account creation.CustomerEmail{{customer_name}}, {{a_link}}validEmail
nz_cardscustomer_adds_a_new_payment_method_payment_methodCustomer adds a new payment method - Payment MethodCustomer successfully adds a new payment method to their account; email confirms the payment method has been addedCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_application_outcome_application_approved_and_accepted_product_welcome_emailCustomer - Application Outcome - Application Approved and Accepted - Product Welcome emailEmail sent to the customer after application has been approved and customer has agreed to the product T&C’s/contract. Contains product & contract information. Post acceptanceCustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_application_outcome_declineCustomer - Application Outcome - DeclineEmail sent to the customer as part of a customer led or initiated journey to inform them that the application has been declined.CustomerEmail{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_application_outcome_decline_cfCustomer - Application Outcome - Decline CFEmail sent to the customer when the customer’s application has been declined and the reason for decline is related to their credit fileCustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_application_outcome_referralCustomer - Application Outcome - ReferralEmail sent to the customer when their application has been referred for further review.CustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_application_outcome_referred_to_approved_via_the_rabbitmqCustomer - Application Outcome - Referred to Approved via the RabbitMQEmail sent when there has been an update via RabbitMQ (Application referred needs CRO to review, action will depend on reason for referal, can approve application in capture express, sends our system a message saying approved externally, we gain this through RabbitHQ) from CaptureXpress/CAMS/Inteflow and then outcome has been updated from Referred to ApprovedCustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_application_outcome_referred_to_withdrawn_via_the_rabbitmqCustomer - Application Outcome - Referred to Withdrawn via the RabbitMQEmail sent when there has been an update via RabbitMQ from CaptureXpress/CAMS/Inteflow and then outcome has been updated from Referred to Withdrawn.CustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_card_closure_customer_s_card_successfully_closedCustomer - Card Closure - Customer’s card successfully closedImported from the SendGrid dynamic template 'Customer - Card Closure - Customer’s card successfully closed' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_card_closure_customer_successfully_submitted_card_closure_requestCustomer - Card Closure - Customer successfully submitted card closure requestImported from the SendGrid dynamic template 'Customer - Card Closure - Customer successfully submitted card closure request' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_conditional_approval_pre_approval_customer_led_versionCustomer - Conditional Approval - Pre Approval - Customer-led versionEmail sent after a final credit decision has been run - Send copy of declared financial income and expenses & product T&C'sCustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_conditional_approval_pre_approval_merchant_led_versionCustomer - Conditional Approval - Pre Approval - Merchant-led versionEmail sent after a final credit decision has been run - Send copy of declared financial income and expenses & product T&C'sCustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_customer_profileCustomer - Customer ProfileCustomer successfully updates one or more profile details (email, mobile, residential or mailing address); email confirms profile has been updated.CustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_payment_methodCustomer - Payment methodCustomer deletes a payment methodCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardscustomer_product_initiation_origination_card_lifecycle_physical_card_is_createdCustomer - Product Initiation - Origination - Card Lifecycle - Physical Card is createdImported from the SendGrid dynamic template 'Customer - Product Initiation - Origination - Card Lifecycle - Physical Card is created' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsdecrease_limit_success_messageDecrease Limit - Success messageImported from the SendGrid dynamic template 'Decrease Limit - Success message' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsdirect_debit_deletion_paymentsDirect Debit - Deletion - PaymentsCustomer has successfully deleted a direct debitCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsdirect_debit_setup_paymentsDirect Debit - Setup - PaymentsCustomer has successfully set up a direct debitCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsforgot_passwordForgot PasswordCustomer successfully resets their password via the Forgot Password flow.CustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsloyaltyLoyaltyImported from the SendGrid dynamic template 'Loyalty' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsmake_a_payment_payment_failed_payments_customer_s_payment_attempt_has_failedMake a Payment - Payment Failed - Payments - Customer's payment attempt has failedImported from the SendGrid dynamic template 'Make a Payment - Payment Failed - Payments - Customer's payment attempt has failed' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsmake_a_payment_payment_success_paymentsMake a Payment - Payment Success - PaymentsImported from the SendGrid dynamic template 'Make a Payment - Payment Success - Payments' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsmerchant_application_outcome_application_approved_and_acceptedMerchant - Application Outcome - Application Approved and acceptedEmail sent to the merchant after application has been approved and customer has agreed to the product T&C’s/contractMerchantEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsmerchant_application_outcome_declineMerchant - Application Outcome - DeclineThis email should be the same, the merchant shouldn’t need to know the decline was due to credit file. They should get a general decline email.MerchantEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsmerchant_application_outcome_decline_cfMerchant - Application Outcome - Decline CFEmail sent to the merchant, if associated with an application, when the customer’s application has been declined and the reason for decline is related to their credit fileMerchantEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsmerchant_application_outcome_referralMerchant - Application Outcome - ReferralEmail sent to the merchant as part of a Merchant led or initiated journey to inform them that the application has been referred.MerchantEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_01a_new_merchant_user_first_time_login_login_and_forgot_password_first_time_loginMS.01a - New Merchant User - First Time Login - Login and Forgot password First Time LoginImported from the SendGrid dynamic template 'MS.01a - New Merchant User - First Time Login - Login and Forgot password First Time Login' (nz_cards).Email{{name}}, {{seller_name}}, {{email}}, {{phone}}, {{password}}, {{sign_in_url}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_01b_merchant_user_clicks_forgot_passwordMS.01b - Merchant user clicks “forgot password”Imported from the SendGrid dynamic template 'MS.01b - Merchant user clicks “forgot password”' (nz_cards).Email{{name}}, {{customer_name}}, {{code}}, {{a_link}}, {{seller_name}}, {{email}}, {{phone}}, {{password}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_01c_new_merchant_user_changes_password_via_portalMS.01c - New Merchant User - changes password via portalImported from the SendGrid dynamic template 'MS.01c - New Merchant User - changes password via portal' (nz_cards).Email{{name}}, {{customer_name}}, {{code}}, {{a_link}}, {{seller_name}}, {{email}}, {{phone}}, {{password}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_02_customer_make_a_purchase_pre_sale_confirmation_voucher_make_a_purchaseMS.02 - Customer - Make a purchase - pre-sale confirmation - Voucher/Make a purchaseImported from the SendGrid dynamic template 'MS.02 - Customer - Make a purchase - pre-sale confirmation - Voucher/Make a purchase' (nz_cards).Email{{customer_name}}, {{email}}, {{phone}}, {{password}}, {{code}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_customer_make_a_purchase_confirmation_voucher_make_a_purchaseMS - Customer - Make a purchase - confirmation - Voucher/Make a purchaseImported from the SendGrid dynamic template 'MS - Customer - Make a purchase - confirmation - Voucher/Make a purchase' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_customer_make_a_purchase_confirmation_voucher_make_a_purchase_pdfMS - Customer - Make a purchase - confirmation - Voucher/Make a purchase - PDFImported from the SendGrid dynamic template 'MS - Customer - Make a purchase - confirmation - Voucher/Make a purchase - PDF' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_customer_make_a_purchase_pre_sale_confirmation_voucher_make_a_purchase_pdfMS - Customer - Make a purchase - pre-sale confirmation - Voucher/Make a purchase - PDFImported from the SendGrid dynamic template 'MS - Customer - Make a purchase - pre-sale confirmation - Voucher/Make a purchase - PDF' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_merchant_resume_a_purchase_view_modify_cancelMS - Merchant - Resume a Purchase - View/Modify/CancelImported from the SendGrid dynamic template 'MS - Merchant - Resume a Purchase - View/Modify/Cancel' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_merchant_selecting_view_against_a_merchant_payout_on_the_payout_summary_itemMS - Merchant - Selecting View against a Merchant Payout on the Payout summary itemImported from the SendGrid dynamic template 'MS - Merchant - Selecting View against a Merchant Payout on the Payout summary item' (nz_cards).Email{{name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsms_merchant_successful_update_of_merchant_profile_details_voucher_make_a_purchaseMS - Merchant - Successful update of Merchant profile details - Voucher/Make a purchaseImported from the SendGrid dynamic template 'MS - Merchant - Successful update of Merchant profile details - Voucher/Make a purchase' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsnew_device_login_manage_devices_customer_logs_in_from_a_new_or_unrecognised_deviceNew Device Login - Manage Devices - Customer logs in from a new or unrecognised deviceCustomer successfully logs in from a new or unrecognised deviceCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsnotify_of_travel_travel_plan_updated_manage_cardNotify of Travel - Travel plan updated - Manage cardCustomer has successfully updated their travel planCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsoc_15_customer_account_origination_full_credit_check_quick_decline_quick_declineOC.15 Customer - Account - Origination - Full Credit Check & Quick Decline- Quick DeclineCustomer is declined after the quickDecision call to Inteflow.CustomerEmail{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardspreferences_updated_notification_and_preferencesPreferences - updated - Notification and PreferencesCustomer has successfully updated their preferencesCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsremove_device_manage_devices_customer_primary_cardholderRemove Device - Manage Devices - Customer - Primary CardholderCustomer has successfully removed a registered deviceCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsreport_issue_request_replacement_card_additional_manage_cardReport issue - request replacement card (Additional) - Manage cardImported from the SendGrid dynamic template 'Report issue - request replacement card (Additional) - Manage card' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsreport_issue_request_replacement_card_primary_manage_cardReport issue - request replacement card (Primary) - Manage cardImported from the SendGrid dynamic template 'Report issue - request replacement card (Primary) - Manage card' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsresume_applicationResume ApplicationImported from the SendGrid dynamic template 'Resume Application' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsservice_request_on_request_resolutionService Request - On request resolutionImported from the SendGrid dynamic template 'Service Request - On request resolution' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsservice_request_on_request_submissionService Request - On request submissionImported from the SendGrid dynamic template 'Service Request - On request submission' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsset_reset_pinSet/Reset PINImported from the SendGrid dynamic template 'Set/Reset PIN' (nz_cards).Email{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsspend_controls_daily_atm_limit_has_been_updatedSpend Controls - Daily ATM limit has been updatedCustomer updates their daily ATM withdrawal limit via card spend controls; email trigger to confirm that card controls have been updatedCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail
nz_cardsspend_controls_transaction_type_has_been_enabledSpend Controls - Transaction type has been enabledCustomer enables a transaction type via card spend controls; email trigger to confirm that card controls have been updatedCustomerEmailadmin@flexicards.co.nz{{customer_name}}, {{unsubscribe}}, {{unsubscribe_preferences}}validEmail